Buffer: Creating a Post & Requesting Approval

30/03/2023 12:41
- Social Media

Logging In

1. Log in at https://publish.buffer.com using your Trust email address and the password you selected as sign up.

2. If, when taken to the publishing dashboard, you do not see any ‘Queues’ listed in the left-hand panel, click your email address in the top right and ensure that ‘Dudley Academies Trust’ is the selected organisation:

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Creating draft posts

All users with access to social channels, regardless of permissions, are able to create draft posts.

There are a couple of different places you can create draft posts:

From any social channel’s queue
From any social channel’s drafts tab (shown in the image just below)
From the calendar

To understand how to best use drafts, head to this article: Saving and scheduling draft posts

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It is important that, when creating your post, you check which social accounts you are posting to by looking at the profile icons above the composer. All available circles should be selected (see below for clarification). Depending on your academy, this could be any combination of Facebook, Twitter, Instagram or LinkedIn.

Once you have logged in, you will see the ‘Publishing’ page. Click “Create Post”:

In the pop-up window, compose your post as you would on any social media. Please note that all posts require at least one image and cannot include more than 280 characters:

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Click “Add image or video”, and then “select a file” – browse your PC for an image file and attach this to the post:

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1. Click “Add image or video”, and then “select a file” – browse your PC for an image file and attach this to the post:

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You must select all available channels above your post content to ensure that your post can be seen on all of your academy social media accounts:

Incorrect (not all channels selected)

Correct (all channels selected)

All schools/academies will have at least three channels – Facebook, Twitter and LinkedIn. Some academies also have Instagram.

Managing draft posts

Your permission level will dictate which options you have available to you when managing draft posts:

· Account owners and users with Full Posting Access are able to edit, delete, and move all drafts to the queue.

· Users with Approval Required Access are only able to edit, delete, and request approval on their own drafts.

Requesting approval on a draft

As a user with Approval Required Access, you will need to request approval on your draft once you're happy with it. To do so, simply click Request Approval and your draft will be moved to the "Pending Approval" tab for you and the "Awaiting Approval" tab for anyone on your team with Full Posting Access.

If you are the account owner or a user with Full Posting Access, you will not have the option to request approval on your drafts. Instead, your posts will go directly to feeds.

Editing or deleting a draft

If you want to make modifications to a draft, click Edit, make any changes you like and then click Save. Likewise, if you'd like to remove a draft completely, click Delete and then Confirm. Remember, the account owner and users with Full Posting Access can edit any drafts, while users with Approval Required Access can only edit their own.

Contact & Support

Should you have any queries regarding this process, please log a Marketing support ticket via the Central Helpdesk.

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